Privacy Policy

1. Introduction

UPICtv (“UPICtv,” “we” or “us”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the UPICtv Services. The term “UPICtv Services” refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the “Content”) and our player for viewing the Content (the “Video Player”), as well as any other products, features, tools, materials, or other services offered from time to time by UPICtv through a variety of Access Points. The term “Access Points” refers to, collectively, the UPICtv.co.bw website (the “UPICtv Site”), applications, and other places through which the UPICtv Services may be accessed, including websites and applications of UPICtv’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player.

Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the UPICtv Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the UPICtv Services. Please note that the website addresses (i.e., URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Points. To view this Privacy Policy with clickable hyperlinks, please visit the UPICtv Site on your computer.

2. Information We Collect

UPICtv may collect the following information from or about you:

Information You Provide To Us. We collect information you provide to us. For instance, when you register to use the UPICtv Services, we may collect your name, email address, birth date, gender, credit card information, billing address, postal code, and other information. In addition, UPICtv may collect information you provide to us when you respond to surveys, set your preferences, contact UPICtv through customer service or by other means, or participate in promotions that UPICtv may offer from time to time. UPICtv also allows multiple profiles to be set up under one account, so we may collect information you provide to us if you create a profile.

Usage and Log Data. We collect information when you use the UPICtv Services or view UPICtv advertising outside of the UPICtv Services. Examples of this information may include your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the UPICtv Services including information about the videos you view on UPICtv (e.g., show titles and episode names), page views, ad data, referral URLs, network state, device identifiers or other unique identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information.

Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.

Cookies and Local Storage. One technology we use is called a cookie. A cookie is a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the UPICtv Services, to monitor aggregate usage by our users and web traffic routing on the UPICtv Services, and to customize Content and advertising. These uses allow us to improve the UPICtv Services. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences. We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

For information about disabling cookies or deleting information contained in Flash cookies, please visit Adobe.com Manage, disable Local Shared Objects. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the UPICtv Services, including the Video Player. For example, we may not be able to store your preferences or login information or customize the Content to your viewing habits. Web Beacons or Pixels. In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.

Mobile Device Identifiers and Software Development Kits (“SDKs”): We may use or work with third parties including our business partners and service providers who use mobile SDKs to collect information related to how mobile devices interact with the UPICtv Services. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyse how you interact with Content and to enable analytics or other features through mobile devices. Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the UPICtv Services, or contact UPICtv, through a third-party service (such as Facebook), we may, for example, collect your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, pages you have “liked” and other account and profile data).

Third-Party Data: We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behaviour, and your activities online (such as websites visited and advertisements viewed). We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

3. Use of Information We Collect

• Use in General: We use the information we collect from or about you in order to help deliver a first-class user experience. Our use of this information may include the following: providing the UPICtv Services; contacting you, including for promotional purposes; customizing the Content and advertising you view and evaluating how well the Content perform; identifying Content you share; customizing recommendations; conducting research; compiling aggregate data for internal and external business purposes; preventing potentially illegal or harmful activities, including fraud; protecting your and our rights; other uses in accordance with our Terms of Use; and any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.

Use of Payment Information: We use payment information, such as credit card numbers and billing postal code, to help provide the UPICtv Services. For example, we use payment information to process payments from a subscriber (we use a third-party payment processor to do this), to retrieve account information for a subscriber, to determine whether a subscriber is eligible for promotions, and to detect abuse of the UPICtv Services.

Use of Precise Location Data: In order to access certain UPICtv Services from your mobile device, you may be required to share your device’s precise location data (e.g., latitude and longitude) with us. In addition to providing you with certain UPICtv Services, this also enables us to serve you Content related to your local area such as news and sports, depending on your subscription. To learn more about your choices with respect to our collection and use of precise location data, please see the information we have provided in Section 6 (“Your Choices, Including Opt-Out Options”). Use of Aggregate or De-Identified Information: In addition to the individual data use described in this Privacy Policy, we may aggregate information about you and other individuals together, or otherwise “de-identify” the information about you (which means that the information does not identify you personally). We may use information in these forms for any legitimate business purpose, including for research and analysis, administration of the UPICtv Services, and promotional purposes.

4. Sharing Information with Third Parties

[name] is committed to securing your data and keeping it confidential. [name] has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following: When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.[name] will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.