You can create profiles for members in your household, allowing them to have their own personalized UPICtv experience. Your account can have up to five individual profiles, and you can set a maturity rating level on each one. Each profile will have its own recommendations based on that profile’s ratings and tastes!

To find your next binge, search for titles you’re interested in, or browse suggestions provided by UPICtv. Once you start viewing and rating titles, our recommendations will find more and more content you’ll love. You can also enable subtitles, or alternate audio on many titles, or browse titles with your preferred subtitle or audio language.

You can update your account information at any time, and change your email, phone number, or even your membership plan by simply selecting the Client Area option within the UPICtv menu.

Sign in to the UPICtv website to update your email or change your password from your Client Area on any non-Kids profile. If you can’t sign in with your current password, send yourself a password reset email.

Sign in to the UPICtv website to change your phone number from your Client Area on any non-Kids profile. If you can’t sign in with your current password, send yourself a password reset email.

Sign in to the UPICtv website to update your UPICtv payment method or billing information. If you are being billed through a third party and not directly through UPIC, please visit the third party’s website to update this information.

You can notify your invited friends about uploaded videos by sending them notification messages. You can send them by adding them your notification queue by clicking Add Notification button which is in your video’s information page and going to the Notifications menu and clicking Send Queue button.

If you are a UPICtv member in Botswana who receives information and you’d like us to send this info to a different address, sign in to the UPICtv website to update your shipping address. Once you’ve updated your account information, we’ll send you an email confirming the changes. If you experience any issues saving your updated information, please let us know and we will ensure all is error free.

UPIC Billing and Payments UPIC is a prepaid subscription service that allows you to watch unlimited TV, shows and movies on all of your devices, from laptops to phones, and tablets. UPIC members are automatically charged monthly on the date they signed up.

Credit and Debit Cards
We accept international Visa, MasterCard, and American Express cards.
Cards must be enabled for recurring e-commerce transactions to work with UPICtv.
Prepaid Cards-If you have a prepaid card with a Visa, MasterCard, or American Express logo, you can enter your card’s information on our payment page. If the bank that issued the card approves our authorization request, we will accept this card for payment. PayPal
UPIC supports PayPal as a method of payment for new members.

No. We currently don’t accept cash as a payment option for your monthly UPICtv subscription.

No. UPICtv is a monthly subscription service, and there is currently no way to pay for more than one month at a time.

No. UPICtv is a monthly subscription service, and there is currently no way to pay for more than one month at a time.

You can see your plan and price at UPICtv Client Area by selecting Billing details from the Billing & Membership section.

To change your plan, visit UPICtv Client Area and select Change Plan from the Plan Details section.

Sign in to the UPICtv website and visit your Client Area to update your UPICtv payment information. Some payment options will direct you to their website to complete the update process. NOTE: If you are being billed through a billing partner and not directly through UPICtv, please visit the third party’s website to update your payment information.

To change your billing date, you’ll need to cancel your account and restart it on the date you’d like to be billed on. If you cancel in the middle of your billing cycle, the cancellation will not fully complete until the end of that billing cycle, and you will be unable to restart your account until after that time. If your account is on a hold, your cancellation will be effective immediately, and you can restart your account at any time.

If you would like to see your billing history, click on Billing Details from your Client Area. You can also select individual dates to see and print that month’s invoice.

We hate to see end users go, but if you need to cancel your account and end the membership, simply follow goto your Client Area and cancel anytime. Plans: select the Cancel button in your Client Area.

In your Client Area select open a ticket open tickets:
Select support ticket department, for example Technical, Billing, and Sale.
Select service that has issues related to.
All tickets open notification will be sent to the relevant team.